CUSTOMER BILL OF RIGHTS — Ascension Moving
Dimensions: 8.5" × 11" (Letter) | Stock: 28lb premium bond
Print: Full color one side | Intended: Handout at booking, included in move-day folder
Print note: Solid colors throughout — fully print-safe.
Customer Bill of Rights
OUR PROMISE TO EVERY CUSTOMER, EVERY MOVE
1

Transparent Pricing

You will receive a clear, written quote before your move. No hidden fees, no surprise charges, no bait-and-switch. Your quote is your price.

2

On-Time Arrival

We will arrive within the scheduled window — or we'll discount your move. Your time matters and we treat it that way.

3

Padded Protection

Every piece of furniture is pad-wrapped before it touches the truck. Your belongings get the same care we'd give our own.

4

Real-Time Communication

You'll know exactly where your move stands at all times. Status updates from arrival to final placement — no guessing.

5

Owner on Every Job

Logan Staggs personally supervises every move. You're not getting a random crew — you're getting the owner's full attention.

6

Clean, Professional Crew

Clean trucks, clean boots, clean language. We represent your home with the respect it deserves.

7

Full Liability Coverage

Every item is covered under our comprehensive insurance. If something happens, we make it right — no excuses.

8

No Subcontractors

We never subcontract your move to strangers. The team you're promised is the team that shows up.

9

Final Walkthrough Guarantee

We don't leave until you're satisfied. Every item placed where you want it, every concern addressed on the spot.

10

Post-Move Support

Our care doesn't end at the door. Call us within 48 hours with any concern and we'll address it promptly.

Logan Staggs
Owner & Operator — Ascension Moving